Refund Policy

Last updated: August 2026

We want you to feel confident enrolling in a Coach Annfit program. This policy explains when refunds are available.

1. Before Your Program Starts

If you request a refund within 7 days of payment and before your first personalized training plan has been delivered, you are entitled to a full refund.

2. After Your Program Starts

Once your personalized training and nutrition plan has been delivered, the program is considered started. From that point:

Refunds are not available for the 1-Month program.
For the 3-Month and 6-Month programs, you may request a prorated refund for any full, unused months remaining, provided the request is made within the first 14 days of the program.

3. How to Request a Refund

Email ngohoangan116@gmail.com with your PayPal transaction ID and the reason for your request. Refunds are processed back to your original PayPal payment method within 5–10 business days of approval.

4. Non-Refundable Circumstances

Lack of results due to not following the provided training or nutrition plan.
Change of mind after the program has substantially started (beyond the windows above).
Failure to attend scheduled check-ins or respond to coaching communication.

This policy is provided as general guidance and does not constitute legal advice. We recommend reviewing it with a qualified professional to ensure it fits your specific business and local consumer protection laws.

5. Contact

Questions about a refund? Reach out at ngohoangan116@gmail.com or via WhatsApp.